Utilizing Technology for Effective Labor Cost Control in the Hospitality Industry
- By Harri Insider Team | September 27, 2023
Managing overhead costs is integral to business success. Overlook the costs inherent to keeping your doors open and you’ll quickly find your enterprise shifts away from the black and into the red. The cost of labor is a significant component of overhead.
There is a common misconception that the cost of labor is set in stone simply because the dynamics of the employment market shape the going rate for skilled workers. There are strategic ways to mitigate the money spent on the hiring process, onboarding new hires, and retaining valued contributors.
Use the right technology and you’ll keep your labor cost in control in the near future and also across posterity. Labor costs are important in the hospitality industry as turnover tends to be high. Moreover, there is fierce competition among hospitality businesses for individuals willing to work in these demanding roles.
By implementing digital labor cost controls at your organization, you’ll benefit in myriad ways: predictive hospitality analytics for a better look at the future, real-time tracking to keep your finger on the pulse of your financial business, and more.
The Impact of Labor Costs on the Hospitality Industry
Crunch your overhead numbers and you’ll likely find the cost of labor is the top expense or, at the very least, one of your company’s most financially burdensome obligations. Keeping the lights on and the power running are costs inherent to running every hospitality industry business, yet the human capital component has the potential to spiral out of control and become a significant financial drain.
The prudent management of labor costs makes it easier to ramp up organizational profitability and efficiency. However, if you are like most hotel and restaurant owners and managers, you aren’t exactly sure where to start in the never-ending effort to keep labor costs under control.
Fret not, as Harri’s technology is here to save the day. By implementing our technology, you’ll successfully mitigate your labor costs, adding that much more to the bottom line without alienating your most valued contributors.
Embracing Digital Solutions: The Role of Technology in Labor Cost Control
Tech solutions are making it easier to keep labor costs under control. The ongoing digital shift has facilitated the analysis of labor costs with unrivaled accuracy, helping business owners and managers like you save that much more on the cost of human capital.
Harri’s digital solutions exemplify the rapid tech transition playing out during this innovative period of lightning-fast change. Our time and attendance tracking, compliance management, and dynamic scheduling tools significantly impact businesses like yours. Such tech tools reduce the cost of labor, maximize operational efficiency and add that much more to the bottom line.
Time & Attendance Tracking Technology
If you are like most restaurant and hotel owners/managers, you alter the weekly labor schedule, yet such changes are likely minimal. Most businesses have a fairly standardized and repetitive approach to scheduling work shifts, as consistency is key in retaining valued contributors.
In particular, time and attendance tracking is central to controlling labor costs. Harri’s digital solutions help businesses like yours better track the cost of labor, attendance, and more.
Our time and attendance tracking technology is an innovative approach to managing employees. Maintaining full compliance in the context of time and attendance is facilitated by strategically using the industry’s latest technology. Our system includes biometric employee time clocks, which utilize individual physical attributes for precise time logging, timesheet compliance communication, and more. Tracking time and attendance with Harri even ameliorates the challenges inherent to managing employee breaks and meals and deduction management, proving mutually beneficial to both employers and employees.
Our time and attendance tracking software is especially revered for its facial recognition technology. This is your opportunity to biometrically control employee time and attendance to alter behavior as desired. Facial recognition technology empowers employees to clock in and out of shifts by merely scanning their faces instead of filling out annoying Excel time log spreadsheets or using other means that chew up time and reduce your business’s employee retention rate.
Our technology for time and attendance tracking is even advanced to the point that it empowers you to administrate the rules and permissions desired for the nuances of shifts. Whether you manage late, early, or unscheduled shifts, our time and attendance tracking tech facilitates those human capital challenges.
Our workforce management solutions platform is even advanced to the point that the TeamHub app is available for both Android and iOS tablets. We take pride in providing full integration in point-of-sale (POS) systems used at hotels and restaurants like yours.
The Power of Analytics Platforms
If your business is not using an updated hospitality analytics platform or if your current platform is outdated, it is time to make a change. Recognize the emerging power of analytics for hospitality businesses, select the right platform for your enterprise, and you’ll be pleased with the results.
The industry’s top hospitality analytics platforms have advanced to the point that they are now capable of the following:
- Collecting data
- Performing data visualization
- Running predictive hospitality analytics
- Providing accurate and insightful reports in real-time
The savviest business owners and managers use such analytics to make financially prudent business decisions. The process begins with the implementation of the right data analytics platform at your business.
We invite you to try Harri IQ workforce management solutions at your hotel, restaurant or other enterprise. This seemingly futuristic platform is next-generation in every sense of the term. Harri IQ changes the way in which you analyze and share data. In short, this is the “big data” you can understand without a statistics or computer science degree.
Give AI a chance to serve as your data explorer and you’ll do much more than merely gather data. Harri IQ is an invaluable opportunity to understand data and take decisive action. The system is best described as a fully searchable analytics tool powered by AI, providing curated insights that do not require the employment of a salaried data analyst.
We’ve gone to great lengths to make Harri IQ easy to use. All you have to do is search for the information you need and SpotIQ will analyze billions of data rows in mere seconds using algorithms designed for detecting insights right away. Our tech empowers you to understand, predict and share data trends throughout the entirety of your business.
Whether you want to optimize labor, operations, sales, or inventory, Harri IQ helps you do exactly that. The platform is designed to maximize interactivity, providing an unlimited number of options for data customization.
For example, you can create persona-based insights for everyone in your organization, ranging from managers to executives to those on the front lines. Our tech facilitates the delivery of insightful data stories in visual formats the entirety of your team can understand.
Harri IQ’s workforce management solutions are even advanced to the point that the system provides data alerts in accordance with your specified thresholds or unique schedule. The best part is your selected metrics are delivered directly to your inbox through subscriptions to Harri IQ data liveboards.
Maximize Engagement and Efficiency with Harri
In the end, data is what you make of it. However, you need the best technology to gather the right data in the first place. If you own, manage or work for a hospitality industry business of any type, be it a hotel, restaurant, or other enterprise, you will greatly benefit from our employee experience platform.
Harri empowers employers to overcome hurdles inherent to acquiring talent, tracking applicants, onboarding, scheduling, engagement, and more. Try our next-generation frontline experience platform and you’ll agree it makes a meaningful difference both in engagement and the bottom line.
Our workforce management solutions make it easy to establish meaningful connections with new hires, seamlessly onboard those new additions, and keep top contributors on board for the long haul. Give our demo a try and you’ll quickly find out why more than 20,000 hotels and restaurants have chosen Harri.