Maximizing Hotel Recruitment with Advanced Tech Solutions
- By Harri Insider Team | November 10, 2023
Technology is becoming more of a dynamic force in hotel recruitment with each passing year. As is commonly said, change is the lone constant in both life and business. Hotels that prioritize the timely implementation of technology prevail in the battle for the top talent as well as customers. It is this game-changing talent that is essential for hotel success as the industry is service-oriented.Â
By doing some research, you’ll find that technology is a central element to most hospitality recruiting best practices. Harri serves the role as the all-in-one technology solutions for hotels facing rhe challenge of remaining fully staffed with top-notch employees.Â
We know that attaining a vacancy-free staff filled with meaningful and fully engaged contributors is easier said than done. Choose Harri as the foundational platform for your hospitality recruitment, remain open to new tech opportunities for recruiting and you’ll make the most of digitization including artificial intelligence.Â
Our employee experience platform is highlighted by talent acquisition tools that streamline recruitment for both active and passive candidates, heightening efficiency for mutual benefit.
Hotel Recruitment: Current Scenario and Trends
Recruiting new additions to a hotel work staff is a process rife with challenges. Annual turnover in the industry hovers at around 73%, much higher than the overall average of 13%. However, hotels that choose the right people-oriented new hires enjoy a higher retention rate.Â
The more you’re able to build your hotel’s talent pipeline with truly inspired candidate experiences, the higher the likelihood that those satisfied employees will do more than remain with your business for years. These engaged employees will also spread the word about your company’s merit as an employer, thereby attracting more high-quality employees.
Challenges in Hotel Recruitment
Hotel recruiting is a project that never ends. Most hotels are constantly searching for new hires amidst a tight labor market. Catching the attention of a potential contributor requires an extensive reach on the internet.Â
In recent years, operators have found themselves flat-footed, as they struggle to scale up their staff to meet post-pandemic travel demand. These shortages put pressure on both hotels and employees new and old, and lead to a less-than-ideal guest experience. With no other choice, in some cases, candidates are hired without proper background experience or training.Â
It is even more difficult to pinpoint talented individuals willing to remain in the fold for the long haul. Ideally, hotel managers and owners will communicate to such candidates that there is the potential for advancement as contributors grow with the company.
Industry experts have also noted that in some instances, technology development on the employee experience side has not caught up with the guest experience. In a people-first business, operators should look to AI-powered and high-tech solutions to empower and reconnect with their staff.Â
Emerging Trends in Hospitality Recruiting
 Hospitality recruiting is going high-tech. The days of filling out a paper application and visiting a hotel in person soon after for an interview are fading away. Though some hotels still conduct in-person, on-site interviews, the paper application has been replaced by digital applications.Â
Harri is here to help your hotel or other hospitality industry business remain well ahead of the technological curve. Our platform even includes the power of artificial intelligence to help you identify talented candidates and evaluate, onboard, and retain them.
Leveraging Advanced Tech for Effective Hotel Recruitment
The success of your recruiting efforts across the previous year was undoubtedly shaped by your willingness to implement tech solutions. Adding the right tech at your hotel can have a transformative effect on the success of your recruitment efforts. You might even find the Harri platform completely reshapes your hospitality recruitment campaign including its results.
Benefits of Digitization
The world is going digital and your hotel should follow suit. By integrating the latest digital tools highlighted by the Harri platform, your hotel recruitment will receive a significant and lasting boost. Harri’s platform provides the following and more:
- Multi-Channel Job Broadcasting across industry-leading hospitality job marketplaces
- Automated applicant tracking
- Workforce management solutions
- Intelligent scheduling software
- Additional digital tools for effective hospitality recruitment
Harri helps hotels like yours attract and keep talented candidates. A steady inflow of talented employees helps elevate businesses to new heights. This candidate communication platform and organization tool will boost your reputation as a local employer to the point that coveted candidates proactively explore new opportunities with your organization.Â
This is your opportunity to put your brand as an employer directly into the spotlight through a cogent effort to connect with hardworking contributors. Present detailed information about available opportunities through Harri, highlight your organizational culture’s merits and it won’t be long until some of the top job-seekers enter the fold.Â
AI-Powered Recruitment
Artificial intelligence serves as another tool available for operators to optimize the recruiting process, and heighten efficiency, with the aim of hiring top talent.Â
This is the highly efficient, results-oriented approach to hospitality recruiting you’ve been waiting for. The power of AI extends to predictive analytics, helping hotels predict labor challenges based on data specific to your unique business and the overarching industry.
Harri’s talent attraction tools include Carri, our AI-powered conversational ambassador. Carri can manage the end-to-end application and candidate communication lifecycle and complete applicant screening and interview scheduling on your behalf.
This high-tech approach to candidate interaction liberates you and your team to focus on more pressing matters. Carri empowers candidates to use one or several channels of communication to progress through the hiring process.Â
As a conversational ambassador, Carri helps hiring managers find the perfect match through question customization, filtering and additional screening tools. Carri can even handle the challenges of booking candidates for interviews, and turning applications into mutually beneficial conversations. Take full advantage of this amazing tech tool and you’ll find it even allows you to electronically transmit paperwork related to onboarding.
Harri: Transforming Hotel Recruitment with Tech Solutions
Hotel groups have found that taking the time to choose their hospitality recruitment platform wisely has modernized the process in every sense of the word. Harri’s platform is the missing piece to your recruiting puzzle, providing advanced tech solutions expertly designed for hospitality recruiting challenges.
Harri’s integrated suite of solutions has helped hotel groups and organizations worldwide build successful teams with the unique traits needed to succeed within the industry. Read their stories and learn more about how our employee experience software creates an unforgettable hiring experience by downloading our ebook.Â
Engaging Passive Candidates
Harri’s unique suite of tech tools streamlines the recruiting process for those interested in working for hotels like yours. Keep in mind that it is the job seeker’s user experience when applying or expressing interest in an open position that shapes the perception of your hotel. As is often said, the first impression is the most important.
Use the Harri platform including Carri Chat and Apply to greet job-seekers and they’ll be impressed with your business’s commitment to cutting-edge technological solutions. This is a unified platform that serves as an informational hub for employment postings, candidate management and the ongoing employee experience.Â
Put yourself in the position of a job-seeker for a brief moment. You are looking for an employer that is characterized by flexibility, efficiency and fairness. Harri streamlines the interview process with features like screening and interview management, video interviews and assessment and background check integrations. The candidate experience is improved with speedy responses and the ability to complete key components of the interview process on their own time.Â
Try a demo of the Harri platform and you’ll find it greatly reduces stress on your hiring manager and other team members, minimizing the strain placed on limited business resources to fill open positions. The platform’s talent attraction tools also facilitate the sourcing of qualified candidates in a mobile-friendly manner. This flexible, high-tech approach is optimal for candidates who might prefer using a smartphone, SMS messages, email or other digital means to kick-start the conversation.Â
Our fully integrated system organizes and filter applicants in accordance with your criteria, adds notes to candidate profiles and screens candidates in mere seconds. Our platform even schedules interviews on your behalf using candidates’ digital self-selection form entries. This detail-oriented, immersive and engaging approach is enough to convince those passive job-seekers to give serious consideration to a permanent transition to your hotel or other hospitality industry business.Â
The benefits of the Harri platform even extend to career branding. Seize the opportunity to showcase your employer brand and it won’t take long to generate interest from coveted job-seekers. In particular, it will help to use the platform to centralize the display of all information pertinent to open roles. Highlight your company’s values, showcase successful employee experiences and you’ll help job-seekers better understand what it is really like to work for your business.
Harri’s engagement solutions find and retain high-quality candidates in your recruitment mix, nurturing them toward the bottom of the metaphorical job applicant funnel for conversion into potentially loyal contributors. This is the talent pipeline your business needs to realize its potential.Â
Embrace Advanced Tech and Revolutionize Your Hotel Recruitment
Pivot to the Harri platform and it won’t take long to connect with difference-making employees. This holistic approach to recruitment helps hotel owners and managers adjust to the ever-evolving hospitality sector.Â
The Harri platform contains the tech solutions your business needs to maintain a competitive edge in the talent attraction and recruitment space. In addition to engaging potential new hires, the Harri suite of high-tech tools also helps hotels like yours better manage workforces to heighten retention and add to the bottom line.