Transforming The Employee Experience In Hospitality: Ten Key Takeaways
This month, we partnered with CGA to deliver a report on understanding and improving the employee experience across the hospitality industry.
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Transforming the Employee Experience in Hospitality: It’s Time For Hotels To Up Their Game
Here we explore how hotels in particular could learn from the results of Harri and CGA’s ‘Working in Hospitality’ survey, and look at a few examples of hotels doing things right…
Tech, Talent and Transformation – Insights from the Peach 20/20 Atlantic Club Webinar
The latest Atlantic Club webinar from networking group Peach 20/20 saw a panel of industry insiders share their views on two of the most pressing issues facing hospitality today: talent retention and customer engagement.
Peter Martin: Churn hurts. It’s time to listen to our teams
Following on from our latest report released in collaboration with CGA, Peter Martin gives his opinion on what needs to change in the hospitality industry.
Propel Interviews: Insights From Industry Leaders
In March, we sponsored another series of Propel interviews with hospitality operators led by Mark Wingett, Group Editor at Propel Info.
Harri in MCA: Hospitality staff under increasing pressure
We were featured on MCA! We have released our latest report, in collaboration with CGA, which offers an in-depth insight into hospitality workers, leaders and consumers’ views of the sector.