[Webinar Recap] Redefining Staff Retention: Restaurants & Bars
With eased regulations on the horizon, the focus on recruitment, retention, and engagement has never been more important.
With eased regulations on the horizon, the focus on recruitment, retention, and engagement has never been more important.
Welcome once again to HarriX! In this online session, Redefining Staff Retention, we take a closer look at how hotel and leisure operators are retaining their staff in 2021, and discuss their thoughts around the importance of people in their businesses.
The ongoing pandemic has affected almost every role in hospitality, which is why many operators think we should use it as a reset moment.
The Hospitality sector is already considered to be multicultural both in terms of its target market and its diverse workforce. However, operators need to go further to make sure they are challenging their unconscious bias to make the full range of available talent feel welcome and at home within their organisations.
You “tick” the diversity box, but are your practices truly inclusive? Is your leadership truly representative of your culture and your workforce?
QSR has developed massively during the pandemic on both sides of the Atlantic, driving the acceleration of tech usage, multi-lane drive-thrus, more click ‘n’ collect and online ordering, less eat in (at least for the moment), so how does the human element fit in?