The Rise of Mobile Apps in Workforce Management for Restaurants and Hotels

The way we work is changing by the day – the rapid acceleration of technology has revolutionized nearly every facet of the workplace, and with the dramatic advancement of tech tools, managers are now tasked with creating a framework and organizing their workforce to leverage this tech for mutual benefit. 

Mobile technology, including Harri’s mobile workforce management app, has transformed how hospitality teams work. The old way of managing schedules is obsolete, and today, employers need a tool that helps them manage complex labor needs and service demands, as well as optimize the scheduling process. Apps enhance hotel and restaurant operational efficiency, facilitating real-time communications for more efficient scheduling, shift changes, and updates. 

Busy restaurant and hotel managers need all the help they can get, and help takes the form of staff and technology. Mobile workforce apps provide everything managers and employees need in a single, consolidated and easily accessible platform, providing real-time insight into performance and ways to increase productivity.

Workforce management apps keep managers connected to employees and enable communication and changes on the go. There is no longer a need to pivot from system to system when apps like Harri’s consolidate all relevant information in a single space.  Employees are now empowered to trade shifts, request time off, and speak directly to management.

A Mobile Workforce App That Wins in Hospitality

The hospitality industry is extremely dynamic, requiring constant management to ensure superior customer service. Harri’s mobile workforce management app serves stressed hospitality industry personnel, connecting them and their workplace supervisors, providing them with the ability to manage their workload with ease. Digital, app-centric collaboration facilitates communication and collaboration between managers and employees with efficiency and ease. From a manager’s perspective, mobile apps are essential for efficient scheduling, maintaining compliance with labor laws and gauging productivity. 

Mobile workforce apps also empower employees with access to weekly scheduling, shift change requests, and updates from management, making work easier.

Unique Mobile App Features for Frontline Teams

Investing in apps that enable ease for frontline workers not only makes their jobs easier, but also enhances retention and directly contributes to delivering exceptional guest experience. Created by hospitality industry veterans, our mobile solution helps supervisors manage entire teams through convenient scheduling. 

Harri’s tech is the opportunity businesses need to develop a highly effective workforce through a single, consolidated platform. The mobile workforce management app is highlighted by post-hire features including but not limited to:

  • Real-time scheduling updates
  • Shift change requests
  • Workforce metrics for insight
  • 1:1 messaging and team messaging 
  • Access to important documents 

Streamlining Operations with Advanced Scheduling

Restaurant and hotel scheduling is hard to get right and can be an administrative burden. As every manager knows, employee shortages compromise organizational efficiency and lead to sub-par service and a strain on your broader staff.

Give Harri’s Workforce Management solution a try at your business, and you’ll find that it is the answer to your scheduling needs. Harri maximizes management and scheduling efficiency which benefits both managers and employees. The Harri mobile app is a simple and direct approach to managing staff through efficient shift adjustments and addressing other challenges as they arise.  

By using Harri to create and optimize your schedules, you’ll maximize the power of your organization’s human capital, ensuring full staff coverage through efficiently resolving scheduling challenges. Moreover, this tool helps employees maintain a balance between work and life that ultimately maximizes productivity.  

Most importantly, the uptick in productivity benefits the end customer in the form of highly efficient service that keeps them coming back for more. Efficient service also inspires positive referrals and increased customer loyalty. 

Elevating Employee Engagement

Some of the United Kingdom’s top hospitality businesses including Bagel Factory, Pho, and Hall & Woodhouse use Harri’s technology to modernize their scheduling operations. The Harri workforce app empowers businesses to tackle human resources and workforce management tasks with the utmost efficiency.  

From internal communication between employees and supervisors to accessing electronic paystubs and changing shifts, Harri does it all without pesky paper pushing.  Implement Harri at your company and you’ll find managing your frontline workers is surprisingly easy. 

You’ll also find Harri’s technology makes the employee experience more comprehensive, helping your team scale and maintain steady growth all while elevating service to new echelons.

Two hospitality employees sit in a cafe by the counter

Manager & Team Member Mobile Apps

Wouldn’t it be nice to swap shifts with the press of a couple of buttons? How about engaging in real-time communication with coworkers and management in mere seconds? It’s all possible with Harri’s mobile workforce management app. Harri even empowers your team to make approvals on the go, receive alerts, and coordinate pickups.

Explore Harri’s technology and you’ll find the communications tools are advanced to the point that staying fully connected with employees through group chats and direct messages takes mere seconds. The entirety of your team’s communication is conveniently consolidated into a single digital space, so there’s no longer any need to use multiple group chats. Nor is there a need to copy and paste messages into new chat boxes to keep your team on the same page.  

Harri solves all visibility problems through convenient consolidation. This technology is advanced to the point that users can restrict communications, limit authorization and control visibility as desired. Moreover, the platform empowers managers to see exactly which employees viewed messages.  

It is even possible to prevent specific crew members with limited authorization from responding to communications if desired. This is the convenient, all-in-one, fully consolidated professional workspace for communications your restaurant or hotel has been waiting for. 

Shift Management and Employee Engagement

Harri’s technology is in-depth to the point that it simplifies otherwise challenging scheduling. Moreover, Harri’s mobile workforce app is designed with a user experience design that empowers leaders to publish schedules, edit shifts and share shift details without delay. It doesn’t get any more efficient than that.  

Give Harri a try at your company and you’ll find the app even empowers you to seamlessly add new shifts or deny shift change requests quickly and simply. You can even analyze employee request log histories with a couple of clicks. This is the engagement-booster your business needs to ramp up its competitiveness and increase labor retention.  

Embrace Tech Change at Your Business With Harri’s Mobile Workforce App

The word is out: mobile apps are changing the way the hospitality industry does business. Harri’s mobile workforce management app benefits both employees and customers through elevated efficiency and reliable service. Capitalize on the tech transition at your restaurant, hotel or other business and you’ll find your operational efficiency dramatically increases in as little as a couple of days.  

Choose Harri’s mobile app for your business and you’ll reap the rewards of this competitive advantage that helps future-proof your business. Request a demo today to experience the benefits of Harri’s technology at your business.

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