Generational Hand-Off: Millennials as Managers
While so much has been written about transitioning workplace culture to entice more millennials –...
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Employee Engagement
Improve Your People Practice and Watch Your Business Grow
Your business can offer amazing services in a fantastic location, but unless your employees are...
Humanizing and Streamlining Your Hospitality Technology — Stop the A La Carte People Madness!
Imagine if restaurant patrons had to order their salad from a different server from the one who...
It’s Time to Rethink Your POS and Time Clock Integration
The integration of hospitality time tracking features into the point of sale (POS) system was a...
Why and How We Should All Be Aiming Higher During Mental Health Awareness Week
Learn how hospitality industry employers can engage their employees during mental health awareness...
How to Spot a Service Superstar
You know the type: poised, effortlessly charming, megawatt smile, warm and welcoming, easy to talk...
The Quarterback of Your Restaurant: The Hostess
When I am consulting to the restaurants I work with I see it again and again: the host is utilized...
