2023: A Year of Growth and Achievements at Harri

Dave’s Hot Chicken witnessed remarkable growth in 2023. The brand expanded ambitiously, planning to end the year with a total of 170 units across the United States, Canada, and the Middle East. This expansion was fueled by new franchise agreements, strategic leadership hires, including a new CMO and CTO, and an increased social media presence. Jim Bitticks, President & COO, attributes their success to their dedicated team, strong vendor partnerships, and a network of multi-unit operators. Starting as a pop-up in 2017, Dave’s Hot Chicken now boasts over 140 locations and continues to grow.

Jersey Mike’s Subs raised a record-breaking $21 million for local charities during their 13th Annual Month of Giving in March. Throughout the month, participating locations accepted donations, culminating in the Day of Giving, where nearly 2,500 restaurants donated 100 percent of sales to local charities. This year’s total surpassed the previous year’s $20 million, contributing to the over $88 million raised since the initiative began in 2011. This effort highlights Jersey Mike’s commitment to making a difference in people’s lives, supporting various local causes, including hospitals, youth organizations, and food banks.

Broadwick Soho, the newest gem in London’s luxury hotel landscape, has opened in the lively Soho district. Designed by the renowned Martin Brudnizki, known for his work at Annabel’s and The Beekman, the hotel captivates with its unique decor, featuring pink elephant sculptures and a fusion of Jazz Age elegance, Italian style, and British charm. Its art collection, boasting works by famed artists like Francis Bacon and Andy Warhol, alongside emerging talents, further enhances its appeal. Broadwick Soho stands as a significant addition to London’s hospitality scene, blending luxury with cultural vibrancy.

Savory Fund, owning 120 restaurants across 8 brands, saw immediate cost savings of 1-2% in HCM after deploying Harri. Josh Boshard, COO of Savory, highlighted the importance of Harri in providing a positive, streamlined onboarding experience. The customizable dashboard offered by Harri gives a clear view of critical metrics, aiding frontline employees in understanding their store’s performance. This strategic approach, combining employee surveys with Harri’s data analytics, has been pivotal in addressing HR issues and improving overall performance. 

“The results from implementing Harri are lower labor costs, easier onboarding, and a better employee experience.” Josh Boshard, COO of Savory

Caravan Restaurants faced challenges in candidate screening and onboarding across their extensive portfolio. With Harri’s talent acquisition software, they reduced their time to hire to just seven days. Fernanda Antonio, Head of People & Culture, emphasized the ease of use and the sense of community within Harri. The integration of features like Employee Social Referral and TrustID greatly streamlined their recruitment process, leading to more efficient interviewing and smoother first-day experiences for new hires.

Boparan Restaurant Group, with a history of manual talent sourcing and onboarding, partnered with Harri to enhance their recruitment process. Their implementation of Harri’s talent acquisition software enabled them to post jobs easily, review resumes, conduct video interviews, and onboard candidates efficiently. This led to a significant increase in their offer success rate, with a noted 91% efficiency. Aimee Pigott from HR and Recruitment Support highlighted the platform’s utility in organizing restaurant open days and improving the overall recruitment process.