Harri at Hospitality Tech Expo 2024

In October, Harri once again attended the Hospitality Tech Expo at the ExCeL Centre London. 

The show was a great experience to catch up with friends of Harri and meet hospitality operators who wanted to learn how Harri’s workforce management can transform their day-to-day operations. 

We attended talks, visited stands, spoke to many people, and collectively walked around 1,000,000 steps. Read on to find out what we learned!

The Harri stand at Hospitality Tech Expo

AI is very much on the menu

We saw a lot of talks discussing the progression of AI and how it can be integrated into hospitality operations. Whether AI is used on the customer side or in behind-the-scenes operations, we learned how it can help boost sales and create better experiences for customers by driving personalisation and creating better marketing campaigns. 

Did you know that Harri’s smart scheduling can have a similar effect on your operations? With Harri’s workforce management, you can leverage historical sales, activity-based methodology, and demand forecasting to create optimised schedules that cut down on costs and ensure your team is exactly where they need to be when they need to be there. 

The Harri team wearing Harri blue t shirts at Hospitality Tech Expo

Sustainability is top of mind for hospitality

This year there was a lot of discussion about how hospitality operations need to move towards being more sustainable. While there are lots of ways to consider how to do this through sustainable packaging, dealing with food waste, or saving energy, Harri can help you in another way. 

Our totally digital approach to scheduling and HR operations means no more wasting paper printing out endless forms, schedules, or payslips – your employees have everything they need in the palm of their hand.

Blue T shirt that says: Warning - this WFM platform may cause...
Blue T shirt that says: A spike in employee retention. Ask me how

The employee experience still needs to be a priority

For all hospitality operators, it is important that the technology they use gives an amazing employee experience, so their team can turn up every day and deliver an incredible guest experience. 

That’s where Harri comes in. Our workforce management system empowers your employees by giving them autonomy and visibility into their schedules. Managers can easily enable (and approve) employee-driven shift swaps, automatically factor in shift preferences when creating schedules, and give employees the ability to volunteer for open shifts.

Scheduling satisfaction is a top factor in employee retention, which is why Harri helps you give every one of your team members a voice.

Harri can also help your business look after the bottom line by streamlining operations and reducing human error, allowing operators to run a more efficient, profitable business. 

Want to learn more? Schedule your demo today. 

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