Our article, How Engaged Are Hospitality Workers Right Now, was featured in The Caterer!
How do hospitality workers feel about returning to the industry? Things are starting to look up. We analysed the impact of Brexit on employment status, scheduling, and more in our COVID-19 Employee Recovery Back to Work Survey and found that 78% of workers would return to hospitality when lockdown ends.
The hospitality industry got a crash course in the urgent need for digital transformation in 2020 as it rapidly adopted digital guest interactions in response to COVID-19. The efforts have been heroic and the results have no doubt saved many businesses, but the job is only half-done. Now it’s time to harness the power of digital for your employee interactions. Why? It’s a fact that people performance drives business performance in the service industry.
Welcome back to From the Frontlines! In this series, Harri highlights members of our team who are up to big things and have big insights into the hospitality industry. This week we chat with Trevor Schueren, Senior Account Executive here at Harri. In this episode, we discuss brand audits in hospitality and what makes for a successful brand identity.
The Seattle Secure Scheduling Ordinance went into effect July 1st, 2017 to ensure transparency and flexibility for hourly workers. These laws mirror Fair Workweek scheduling legislation and have completely changed the way hospitality businesses operate.
Our 2021 Hospitality Wage Inflation and Disruption Report was mentioned in Credit Suisse’s Food for Thought: Eat Your Heart Out report!
Restaurant Industry: Workforce management software platform Harri recently released survey
results among operators representing 8K locations and 185K employees to assess opinions
from operators and implications to operations on proposed labor reform. Based on the survey,
82% of restaurant operators are not in favor of a $15 minimum wage, with 89% of respondents
indicating an increase of that magnitude would disrupt their business. 77% of operators oppose
the elimination of the tip credit, with 74% indicating that eliminating the tip credit would have
negative consequences for employees.
Restaurant Industry: Based on a survey conducted by workforce technology company Harri,
~1/3 of restaurant, hotel & other hospitality workers do not intend to receive the COVID
vaccine. Among those who do not wish to be vaccinated, 57% are worried about side effects,
46% seek verification that the shots are effective and 22% do not believe in vaccination.
operators representing 5,300 locations & 45,000 employees regarding predictive scheduling laws.
Kristin Schoenstein, Portfolio Director at Worldwide Business Research, recently hosted a “Future of Restaurants” webinar that discussed major changes that COVID-19 brought upon the hospitality industry, team management, and key cultural drivers for reducing employee turnover. She was joined by Alonso Castañeda, VP of Brand Development & Strategy at Savory Restaurant Group; Amanda Busby, VP of Operations at Red Robin; Dennie Laney, VP of Training and People Development at Mooyah Burgers Fries & Shakes; and Kim Juda, Supply Chain Director of Clean Juice.
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!