2024: A Year of Innovation and Impact
- By Harri Insider Team | December 30, 2024
2024 has been a year to remember at Harri! We’ve grown in leaps and bounds, rolling out more product innovations than ever before and welcoming some of the biggest names in hospitality into the Harri community. From high-energy conferences to game-changing collaborations, we’ve stayed laser-focused on what matters most: designing and delivering the best frontline-first people platform to power exceptional frontline teams.
As the year wraps up, we’re taking a moment to celebrate everything we’ve accomplished together. Here’s a look back at some of the brightest highlights from 2024 — and a heartfelt thank you to everyone who made it all possible.
Celebrating Success with the Best in Hospitality
This year, we teamed up with some of the biggest names in the business, helping them stay ahead of the game, streamline operations, and drive profitability. Here’s a look into a few standout moments from 2024.
From Legacy to Leadership: A Digital Transformation
Pho, Hall & Woodhouse, and Bagel Factory shared their success stories with 3Sixty Insights, detailing how Harri helped them trade outdated systems for smooth, effective people management. If a tech stack upgrade is on your 2025 agenda, don’t miss this story! See how leaders at these iconic UK restaurants navigated the technology evaluation process with confidence and clarity.
Refresh to be Fresh: Revolutionizing Recruitment at Scale
Subway’s slogan extends far beyond the brand’s commitment to innovating a delicious menu of footlong sandwiches. 2024 was a year of refreshing recruitment as Subway’s Independent Purchasing Cooperative (IPC) partnered with Harri, powering talent acquisition for over 22,000 locations across the US and Canada. From visiting IPC headquarters to attending the Subway Global Convention in Las Vegas, Team Harri was thrilled to collaborate with Subway this year.
“Together, we’ve transformed the hiring journey for millions of candidates and tens of thousands of managers, creating incredible experiences for those at the heart of hospitality.” – Luke Fryer, CEO and founder of Harri
Empowering Crews under the Golden Arches
As of 2024, over 3,000 McDonald’s locations across the US and UK are running on Harri, empowering their frontline crew members like never before. Meeting owner-operators at McDonald’s Worldwide 2024 was just the cherry on top of an amazing year!
Elevating Hospitality Through Connection and Innovation
Faced with unprecedented consumer and market pressures, success in hospitality today demands agility and innovation–here’s a look back at how we supported our customers during this dynamic year.
Connecting our Community
This year, we hosted seven action-packed webinars, diving deep into pressing topics like evolving compliance regulations, emerging industry trends, and practical strategies for operational excellence.
From unpacking the latest labor regulations to sharing best practices to boosting employee engagement, we enjoyed every moment of these insightful sessions with industry leaders.
Missed a session? We’ve got you covered. Check out our webinars on demand.
Cutting Through Compliance Complexity
Between minimum wage increases and stringent employment regulations, 2024 brought new compliance complexities to both sides of the pond.
In the U.S., we provided our customers with tailored resources for the ever-evolving legal landscape. We launched a state-by-state minimum wage guide as well as a quarterly compliance advisory (check out Q4’s here!) to keep operators up to speed. We also supported our UK payroll clients through April’s wage compliance increase, ensuring they stayed ahead of changes that impacted their bottom line.
Bold Innovation to Drive Exceptional Results
Giving our customers a competitive edge is always top priority, so our product team had a busy 2024, delivering innovative features to drive optimal performance and profitability. From enhancing Harri Engage to launching the new Advanced Talent Pool, we introduced 250+ product updates and features to the Harri platform. We’re also thrilled to have teamed up with Wagestream to provide Earned Wage Access, budgeting tools, and financial education to frontline employees.
Making Waves Around the Globe
From bustling trade shows to customer events, we made our mark across the globe in 2024. Here’s a snapshot of our whirlwind year.
A Spotlight on the Heart of Harri
We’re lucky to be surrounded by so many incredible people at Harri who love what they do and love sharing their stories. This year we want to celebrate all those who stepped on a stage, won an award, and went above and beyond their role to be ambassadors for Harri.
