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It’s not easy to see any positives that have come out of the pandemic for hospitality but, trying to look on the brighter side, there have been some positive changes for staff.
A combination of fewer staff and, at times, fewer customers, has led operators to rethink their trading models – often to the advantage of their employees’ work/life balance.

Here at Harri, we’re about to launch our new communication tool, Harri CommsHub. So, we thought now would be a good time to examine the role of digital communication, and how important it is in today’s post-pandemic world.

Over the last two years, employee expectations have changed dramatically. The COVID-19 pandemic gave people the opportunity to rethink their careers, and with furlough now at an end, many have already made the move. As a result, the competition for top talent has intensified. So if employers want to attract and retain this talent, they’ll need to up their game.

Christmas may feel like a distant memory now for many, but hospitality operators up and down the country are still licking their wounds after their festive trade dropped off a cliff. Here we take a look at exactly how the Omicron Covid variant affected the industry over Christmas and New Year, and ask if there’s any good news on the horizon.

We wrote about the ongoing issues, opportunities and trends in hospitality and have collated our most popular blogs of 2021 here.