You know the type: poised, effortlessly charming, megawatt smile, warm and welcoming, easy to talk to, and genuinely kind. The type of person you want on your team. The type of person you meet and immediately want to clone. I’m not describing a service unicorn – far from it. I’m describing a service superstar. In fact, …
August 2nd marked the third and penultimate session of Harri’s Summer Series. Due to a high volume of attendees, we hosted two sessions: an interactive breakfast discussion and a round-table dinner. Put shortly – it was an extremely productive day for all involved! At the breakfast event, attendees from brands such as Cote, Mitchells & …
Effective July 18, 2018, New York City employers are required to accommodate employee requests for temporary schedule changes for employee ‘personal events.’ What’s the Definition of a ‘Personal Event’ Under the New Law? The need for an employee to provide care to a minor child or individual with a disability under the employee’s care who …
Navigating NYC’s Temporary Schedule Change Law Read More »
When I am consulting to the restaurants I work with I see it again and again: the host is utilized merely as a friendly sentinel at the front of the restaurant and is tasked with answering the phone, greeting and seating guests and being nice to customers. While this is incredibly important, this is not …
Years ago in the 1960s, the word ‘diversity’ started to gain traction. Starting in the 1980s, many major corporations, government agencies, and nonprofit organizations began holding diversity training and rolling out diversity initiatives. Today, diversity training is more important than ever, due to demographic changes; added dimensions and depths of diversity to include gender, race, ethnicity …
This year, we’re excited to debut our Summer Series in the UK, a selection of events for senior hospitality professionals. Co-chaired by Harri’s Cleo Clarke, Global Vice President of Human Resources Strategy, and Tom Howes, Product & Training Manager, these events aim to bring together a diverse group of professionals to discuss topics which help …
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!
Speak with a hospitality workforce expert to see what Harri can do for you!
Fill out your info, and we’ll be in touch soon to get it all set up!