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Even though pubs and restaurants are throwing open their doors to consumers, delivery and takeaway sales have rocketed. Here, we take a closer look at some interesting statistics and data from CGA and Just Eat Takeaway.com.

Over the last few weeks, more than 600,000 people have been told to self-isolate after being ‘pinged’ by the NHS COVID-19 app. These alerts have caused widespread staff shortages and significantly disrupted the hospitality sector, which was already struggling to fill its open vacancies.

When we talk about putting people at the forefront of our businesses, what does this actually mean?

Things need to change, that’s for sure. Not a shift in behaviour/surface change – it’s got to be a change in behaviour.

At a time when the industry should be engaging its turbo and surging into the distance fuelled by reduced COVID restrictions, it feels like the industry is stalling.

Finding it difficult to hire chefs isn’t a new phenomenon. In fact, our industry has struggled for the last twenty years with increasing difficulty.

While we’ve never strayed too far for the ideas of classic service, the recent global health crisis has pushed us to embrace innovation more quickly than ever.