Software that Sizzles: Harri’s Summer Rollout has Landed

From a severe talent drought to supercharged wage increases and rampant regulatory challenges –  the frontline employee landscape is rapidly changing and presenting more challenges than ever before. 

Harri is on the job – we’re hyper-focused on consistently delivering the innovations and improvements our clients need to stay ahead of the market. 

Our friends at the WSJ share that diners feel frustrated, owners and operators are looking to technology to improve experiences for employees – and their guests. Given the number of restaurant and hotel locations that Harri works with, we know exactly how impactful technology be can when it comes to supporting hospitality operators. We also know how quickly these spaces evolve, making innovation an absolute must. 

The talent market remains scarce – 7 in 10 talent leaders say that hiring went from a “recruiting priority” to an “operational necessity”. After all, it’s difficult to deliver top-notch service when you’re running understaffed.

I’m thrilled to share that Harri’s Summer Rollout delivers a delicious spread of capabilities to help boost productivity, improve retention, stay connected, and empower their frontline teams.

Here’s a look at our summer menu:

• Simplify Your HR Experience with a Next-Generation Open API Platform. We’re here to make your day-to-day even easier with seamless cross-platform integrations with other leading solutions, such as HR, POS, and payment systems so you can understand your business better than ever.
• Fast, Fresh, and Fabulous – Experience Our New Look Talent Acquisition UI. Much more than a nip-and-tuck, we’ve fully designed our hiring suite to ensure our users have an increasingly consumer-like experience that feels familiar and works better. This slick, responsive experience will provide managers with a clean and organized view, improving efficiency and giving them time back to do more of what they love.
• Supercharge Your Onboarding Experience. Carri, our conversation AI powered chatbot, can now be activated through the onboarding process creating a differentiated, simplified experience through guided onboarding and WOTC screening for applicants using Harri’s AI chatbot, Carri, sent by SMS in the U.S. or WhatsApp in the U.K. to ensure a frictionless new hire journey, reducing time to hire and – most importantly – reducing candidate attrition through the onboarding process.
• Retention Deserves Attention! Enhanced Shift Differential Pay. Giving managers more flexibility in how they can incentivize employees to pick up harder-to-fill shifts is crucial for a frontline workforce. This enhancement allows for the application of differentials for specific hours, days and positions, incentivizing employees for working those hours and days.
• A “Single Pane Of Glass” – On the Move! Above store managers need the visibility and awareness of real-time business performance to provide on-the-spot direction for their managers. The Above Store Manager View for our manager app – Harri Live – delivers a clear and simple view of sales and labor data, allowing for data-driven decisions on the go, in real time. 

Thank you to our customers for your collaboration and valuable insights and thank you to Team Harri for delivering on our product commitments. I look forward to sharing our next innovation update in September.

To learn more about what else is new from Harri and see the platform in action, request a demo